*** NOTICE: SHIPPING DELAY DURING CHRISTMAS & NEW YEAR HOLIDAY SEASONS ***
We would like to let you know that there would be shipping delay due to Christmas and New Year' Day. Orders placed after December 16th 2019 (international) / 18th 2019 (national) would be out for deliveries on Monday, January 6th 2020. We will be back to our normal shipping schedule from the 6th of January 2020! But of course you can order in this time as usual. Thank you!
WHERE DO WE SHIP?
The delivery takes place within Germany as well as in the European foreign countries. On request we also ship outside Europe.
HOW IS SHIPPED?
The products from our assortment are sent by parcel via DHL.
Delivery is Monday - Saturday. A delivery to PACKSTATIONEN by DHL / Deutsche Post is also possible.
HOW LONG DOES DELIVERY TAKE?
If no other period is specified in the item description, the delivery of the goods takes place in Germany within 2 to 3 days, for foreign deliveries within 5 - 7 days. When paying in advance the delivery period begins after receipt of payment.
Please note that on Sundays and public holidays delivery is not possible.
HOW DO YOU SHIP IN WINTER SEASON?
At temperatures below 0 ° there is a risk for the plants not to survive the transport undamaged. Therefore, there may be delays in shipping in appropriate weather. We ask for your understanding.
Alternatively, we offer you the possibility in the course of the ordering process under the item "shipping method" to add the shipping with Styrofoam box and heat pack for 3.90 €. We recommend this from outside temperatures of less than 0 degrees Celsius. Shipping is then immediate, despite the low temperatures.
HOW MUCH IS THE SHIPPING?
We charge a shipping fee within Germany in the amount of 5.90 EUR. Shipping in Europe is 14 EUR.
Cash on delivery is also possible for a surcharge of 4 EUR.
The following shipping costs include VAT.